Do you offer comprehensive hot tub parts selection?

No matter what you need for your hot tub or spa, the premier hot tub parts destination in Canada has you covered. We offer a comprehensive selection of parts from top brands such as Balboa, Gecko, and Waterway, ensuring you get the best quality for your hot tub.

How fast is shipping across Canada?

Time is of the essence when it comes to hot tub repairs, and that's why fast shipping across Canada is a top priority. The premier hot tub parts destination offers fast and free shipping (Free shipping is available on orders of $69 before tax to most locations in Canada, excluding Nunavut, Yukon, Northwest Territories, remote/beyond zones.) all over the country, ensuring you receive your parts and supplies in no time. So, whether you're fixing a heater or upgrading your hot tub controls, you can rest assured that your order will arrive quickly and in perfect condition.

How important to update hot tub covers and accessories?

Hot tub covers and accessories play a crucial role in maintaining your home spa. Not only do they protect your hot tub from dirt and debris, but they also help insulate the tub and keep the water temperature steady. Finding the perfect hot tub cover and essential accessories is a breeze when shopping online with Pool & HotTub Depot, with our fast shipping and wide selection of products to choose from. With various styles, colors, and materials to choose from, you're sure to find the perfect cover that not only protects your hot tub but also complements your outdoor space.

Do I need to upgrade my hot tub controls?

One of the main advantages of modern hot tub controls is the added safety they provide. Features like automatic shut-off can help prevent accidents and injuries by ensuring your hot tub doesn't run longer than necessary. Additionally, modern hot tub controls are designed to be energy efficient, helping you save on utility bills and reduce your environmental impact. Besides safety and energy efficiency, modern hot tub controls also offer convenience and ease of use. With user-friendly control panels and remote monitoring capabilities, you can easily adjust the temperature, jet settings, and lighting from the comfort of your home. This level of control allows you to create the perfect ambiance and relaxation experience every time you step into your hot tub.

How to choose the right hot tub controls?

When selecting the right hot tub controls, it's essential to consider the features that matter most to you. Do you value energy efficiency, safety, or user-friendly control panels? Knowing your priorities will help narrow down your options and ensure you choose the ideal controls for your hot tub. In addition to considering the features, it's important to think about the size of your hot tub and the type of control system that will work best for your specific needs. By taking the time to research different hot tub controls and their features, you'll be able to make an informed decision and enjoy a more satisfying hot tub experience.

How to find the right replacement part?

Once you've identified the problem with your hot tub, the next step is finding the right replacement part. The best way to find quality spa replacement parts and accessories is to search our Parts Wiki too see if we carry what you need! If not, search for a reputable supplier, either online or locally. When choosing a supplier, make sure they carry the specific part you need, and that their products are of good quality. Once you've found a suitable supplier, order the replacement part and get ready to enjoy a fully functional hot tub once again.

Water Conditions

Recently, we've been taking an in depth look at the various chemicals used in your spa and how they can affect your water. Sometimes it seems like even when you do everything right, you still end up with green tinged or oily water. So how do you prevent common water conditions from occurring and resolve them once they start popping up? Let's take a look!

Oils & Scum

Oily residue or scum that floats around the top of your water or as a ring around the water's edge is unpleasant to look at, not to mention a great place for bacteria to thrive - not something that we want in our beautiful clear hot tub water. The cause of the oil and scum can usually be determined by the colour of it:

Brown: Generally a brown scum line indicates a problem with the chemical ratio in your hot tub, specifically your pH levels. Do a water test to check the levels, then add a pH decreaser or increaser to get your levels back in range
Green: Green scum usually shows up when there are metals in your water. Dissolved metals in the water like magnesium and copper interact with the sanitizer and cause green scum to form. If these metals are naturally high in the water in your area, try using a pre-filter when filling your hot tub to eliminate the metals before they even enter the tub
Blue-green: A bluish-green colour of scum indicates that your filter might need a good clean. Every time the hot tub is used body oils and even personal care products such as lotion or sunscreen are put into the water. If the filter isn't cleaned regularly enough or becomes clogged, you'll begin to notice the blue-green scum. Give your filtration system a good clean to ensure it's able to do a proper job filtering the particles out of your water (for more info on how to thoroughly clean your filter, have a look at our previous article about filtration)


If there are large areas of scum or particles in your hot tub, use a Netted Spa Skimmer to manually remove the biggest chunks so your filter has an easier time clearing out the rest.	While sanitizer kills harmful bacteria, it leaves the dead particles in your water which can lead to water problems. Use an oxidizing spa shock like Quick Clear regularly to maintain clear water.	For prevention of oil and scum build-up, use a floating sponge like the Zorbie to absorb excess oil and particles that can be left behind by personal products like hair products and body lotion.	If your tap water tends to naturally have higher levels of minerals and metals, use a Spa Pre-Filter to ensure any possible harmful particles are removed from your water before it even hits your spa.

Green Spa Water

Green tinted water isn't a pretty sight and can indicate a few different underlying issues with your spa water.

Chemical Imbalance: The first step whenever you have a water issue is to test the water to ensure your chemicals are in proper range. If they aren't, it can lead to a host of water issues including green tinted water.
Slimy Feel: If the water is green and the sides of your hot tub are starting to feel slimy, algae might have started to bloom in your water. Make sure you're shocking your spa regularly, cleaning your filters thoroughly, and keeping up with sanitation of your spa to stop bacteria and organic matter from growing in your spa.
Minerals: High levels of minerals in your spa water not only causes oil and scum, it can also make itself known by tinting your water a shade of green.
Dyes: If everything looks good, take a look at your bathing suit! New and brightly coloured clothing can leech small amounts of dye into the water and cause water colour changes.

Foamy Water

The kids might find fluffy, foamy bubbles fun to play with, but it's not a good sight to see in your spa. As with all water conditions, you'll want to start by testing your water.

High pH: When levels of pH are too high in your spa, you can start to notice foam in the water. Make sure your pH is in proper range and correct the levels with a pH decreaser as needed.
Personal Products: Lotions, makeup, hair products, and even leftover soap from freshly washed bathing suits can accumulate in your water and cause a buildup of foam. For this, prevention is key: have a quick rinse in the shower before going in the spa to remove these particles from your skin. you can also try an oil sponge like the Zorbie to absorb these particles.
Calcium Hardness: Low calcium hardness in your spa is extremely hard on your spa and creates perfect water conditions for lathery, foamy water. Make sure you're keeping up to date with your regular water maintenance and weekly water testing, and use a calcium hardness increaser if you find levels are low.


For all water issues, testing your water is an extremely important first step. Make sure to purchase the correct test strips for your spa, there are different options depending on if you use chlorine or bromine.	Low calcium hardness is very hard on your spa, the components of your spa including the heater and pump(s) and can even cause foamy water. Low levels can be corrected with a Calcium Hardness Increaser.	Having a pH that's out of balance can cause a multitude of issues and should be prevented with regular water testing. If your pH is too high and causing foamy water, raise it with a pH Decreaser.

Cloudy Water

Cloudy and murky water is not a pretty sight to see in your hot tub when all you want is a relaxing soak. This is an extremely common water issue and can have many different causes.

Total Dissolved Solids: After a couple months of continuously adding chemicals to your spa, the water eventually becomes saturated with dissolved chemicals and is unable to dissolve anymore, which leads to cloudy water. Make sure you're refilling your spa about every 3-4 months to prevent this issue.
Chemical Levels: Like all other issues on this list, any spa chemicals that aren't balanced will cause water issues including cloudy water. Always make sure you're testing your water regularly and adjusting levels with chemicals as needed to maintain clear water: this includes adjusting pH, alkalinity, calcium hardness as well as maintaining a consistent sanitizing and shocking schedule. Remember that if you start using your spa more or less than usual, you'll need to keep an extra close eye on chemicals levels as chemical levels change with spa usage.
Personal Products: Ah, personal care products. Along with foamy, scummy water, these can also cause cloudy particles to pop in your spa. As mentioned before, have a quick shower before entering the spa to rinse off any particles that may be on your skin so they don't enter your spa water.
Filter Problems: The filter is wildly important for your spa, as it's doing the grunt work of removing all these harmful particles from your spa water. If the filter isn't cleaned thoroughly or routinely, you'll start to notice your water getting worse. Always make sure you're thoroughly rinsing your filter about once a week, doing a chemical soak to remove stubborn oils about once a month, and replacing your filter with a fresh new one about once a year.
Spa Pump: After awhile, your spa pump itself can start to have issues that can lead to cloudy water. First of all, make sure your pump is running for a minimum of 2 hours a day to ensure water is being circulated throughout the spa and filter properly. If you've had a problem with leaves, twigs or dirt in the water, these can end up being stuck in the pump's impeller itself which inhibits the water flow - try to avoid this by using a spa skimmer to remove particles as soon as you see them in your spa, and keep your cover on at all times when spa is not in use. If your water levels dipped too low or you've freshly filled your spa, there may be an airlock in the pump which again leads to poor flow and cloudy water, though in this case you'll sometimes see an error message displaying on your keypad to alert you to the problem. Always make sure water level stays consistently 2-3 inches above the filter level, and when doing a fresh fill always fill the water through the filter compartment itself so the filtration and pump systems are filled with water first to prevent an airlock. Read our article on airlocks for more info on prevention and resolution.

If all else fails and you're still having water condition issues, completely drain your spa and fill with fresh water. This will remove the current water issues and give you a clean baseline to start with. For more tips on keeping your water clear after a fresh fill, take a look at our clear water maintenance guide.