Shipping Damage

Quick solutions for unpredictable situations

In the rare event that your product is delivered damaged, please let us know within two (2) days so we can process the claim with the carrier. Please do not attempt to install or use a damaged product and settle for less than what you paid for.


There are a few important things to keep in mind:

  • Products must be in the original packaging for return shipping and inspection (please do not assemble, install, or modify the product in any way).
  • For product warranty claims please click here


Damage claims in 3 Easy Steps:

  • File a Claim
  • Keep item in original packaging (For items that need to be shipped back a prepaid label will be provided)
  • Receive your Replacement

 


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