Sign In to your account for updates on your Internet orders. Please allow 1-2 business days (not counting weekends or holidays) tracking information if not in your order shipping confirmation is available by request. Just email or call us with your order number.
Email Priority Support
If you cannot find the information you need on our website, please email us by clicking the appropriate department button below. Our email is live in our customer-care department during business hours; you'll typically receive a response with- in 15-20 minutes.
|Contact us about an order already placed. Check our Delivery Information page first for time in transit. Sign into your account for package tracking.|
|Product information, watercare products, etc.|
|Spa parts & repair information.|
|Information on our spa and pool filter cartridges.|
|Need help with chemicals or just have questions? Let us help.|
|Let us know how we are doing, or what we could be doing better: Suggestions, general comments, product stocking requests, etc.|
Phone orders & Technical Support
We are here to help!
Need help finding the right part, filter or need assistance with water care or want to place an order over the phone?
Call us direct: 1-877-845-1993 Weekdays, Local 519-914-5065
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|We employ the latest technologies to ensure your total shopping security.|