Damaged or Defective Item(s)

Quick solutions for unpredictable situations

In the rare event that your product is delivered damaged or defective, please let us know within 2 days so we can process a replacement. Please do not attempt to install or use a damaged product and settle for less than what you paid for.

There are a few important things to keep in mind:

  • Products must be in the original packaging for return shipping and inspection (please do not assemble, install, or modify the product in any way).
  • For product warranty claims please click here

Damage claims in 3 Easy Steps:

  • File a Claim
  • Keep item in original packaging (For items that need to be shipped back a prepaid label will be provided)
  • Receive your Replacement


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