Contact Us

Prompt, courteous communication is what you can expect from us.
We strive to respond to all phone messages and emails within 3 hours or less of your submission during business hours.

Want to talk to us? You have options:

  • Call us
  • Send us an email
  • Fill out our Online Customer Service Form Below
  • Shop in person at our Depot in London Ontario Canada

You can also log in to your personal account for help with the following:

  • Order status
  • Tracking information
  • Help with returning products

Canada toll free: 1-877-845-1993,  Monday - Friday, 9am - 5pm EST 
1-519-914-5065,  Monday - Friday, 9am - 5pm EST 


General enquiries:
Parts help:


Pool and Hot Tub Depot 
195 Exeter Rd, Unit F, London, ON. N6L 1A4



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