Prompt, courteous communication is what you can expect from us.
We strive to respond to all phone messages and emails within 3 hours or less of your submission during business hours.
Want to talk to us? You have options:
- Call us
- Send us an email
- Fill out our Online Customer Service Form Below
- Visit us in person at our Depot in London Ontario Canada
You can also log in to your personal account for help with the following:
- Order status
- Tracking information
- Help with returning products
Canada toll free.
1-877-845-1993 Customer Service, Monday - Friday, 9am - 5pm EST
1-855-561-3707 Parts Department, Monday - Friday, 9am - 5pm EST
Pool and Hot Tub Depot Canada
195 Exeter Rd, Unit F, London, ON. N6L 1A4
Online purchase pick up depot. Open. Mon - Fri 9am - 5pm.