Sign In to your account for updates on your Internet orders. Please allow 1-2 business days (not counting weekends or holidays) tracking information is available by request. NOTE: tracking information is normally not available by phone.
Email Priority Support - Recommended
If you cannot find the information you need on our website, please email us by clicking the appropriate department button below. We check our email frequently, and do our best to reply within one business day or less, in most cases.
|Contact us about an order already placed. Check our Delivery Information page first for time in transit. Sign into your account for package tracking.|
|Product information, watercare products, etc.|
|Spa parts & repair information.|
|Information on our spa and pool filter cartridges.|
|Need help with chemicals or just have questions? Let us help.|
|Let us know how we are doing, or what we could be doing better: Suggestions, general comments, product stocking requests, etc.|
Telephone Assistance & Technical Support
Need help finding the right part, filter or need assistance with water care or want to place an order over the phone?
Call us direct:
Safety & Security is Guaranteed when you Shop Here
|We employ the latest technologies to ensure your total shopping security. In fact, we guarantee it!|